Privacy Policy

Last Updated: January 1, 2025

1. Introduction

SecuredStitch is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access or use our B2B aftercare platform and related services (collectively, the "Services").

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

Business Information

We collect information about your business, including company name, address, tax identification number, and business registration details.

Contact Information

We collect names, email addresses, phone numbers, and job titles of authorized representatives and employees who use our Services.

Payment Information

When you make payments through our Services, we collect payment card information or bank account details, which are processed by our third-party payment processors.

Usage Data

We automatically collect information about how you interact with our Services, including IP addresses, browser type, device information, pages visited, and time spent on our platform.

3. How We Use Your Information

  • To provide, maintain, and improve our Services
  • To process transactions and send related information
  • To respond to your comments, questions, and requests
  • To send administrative information, such as changes to our terms, conditions, and policies
  • To analyze trends and usage of our Services
  • To protect our rights, property, or safety, and that of our users or others
  • For any other purpose with your consent

4. Information Sharing and Disclosure

We may share your information with:

  • Service providers who perform services on our behalf
  • Business partners in connection with the Services we offer
  • Other parties in connection with a company transaction, such as a merger or acquisition
  • As required by law or to respond to legal process
  • To protect the rights and property of SecuredStitch, our agents, customers, and others

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Accessing, correcting, or updating your information
  • Objecting to processing of your information
  • Restricting processing of your information
  • Data portability
  • Deleting your information

To exercise these rights, please contact us at privacy@securedstitch.com.

7. Data Retention

We retain your information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SecuredStitch
C - 20, G Block Rd, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051